Refund policy


Cancellations within 24 hours from the order are fully refunded. 

Cancellations within a week from the order are subject to a 15% cancellation fee. 

Orders that are subject to delays greater than six months are not subject to a cancellation fee. 

Delays on pre-arrivals orders are calculated from the original estimated delivery date, not from the order date. 

Wines of Kings will not be liable for damages for orders canceled for delays.

Wines of Kings may not be able to fulfill an order. Should that happen, it will refund the full payment but will not be liable for damages or be required to provide a replacement product.



Customers can request a return within three days from order delivery. 

The wine must be in the same condition as received, unopened, and in its original packaging. Price changes in the market are not a valid reason for a return.

Wines of Kings will not accept returns of wine damaged for customer mishandling and opened bottles not to customer’s taste. 

Wines of Kings will not accept returns of special orders. 

To start a return, you can contact us at Items sent back to us without first requesting a return will not be accepted. 

Upon receipt and after inspection, Wines of Kings will issue a refund equal to 80% of the original purchase price net of the original shipping cost and the return shipping cost to Wines of Kings. 

You can always contact us for any return question at